Refund & Exchange Policy

We want you to love your purchase from Memona’s. If you are not completely satisfied, here’s how we can help:

Exchanges

• Items can be exchanged within 7 days of delivery.
• Products must be unused, unwashed, and returned in their original packaging with tags attached.
• Exchanges depend on product availability.

Refunds

• Refunds are only offered if you receive a damaged, defective, or wrong item.
• Refund requests must be made within 3 days of receiving the order.
• Refunds are processed via the original payment method or as store credit.

Non-Returnable Items

• Sale items, discounted products, and accessories are non-refundable and non-exchangeable.

For support, email us at support@memonas.com.